Starbucks

It tends to be difficult for a Starbucks to get 5 stars from me but this is one of the better ones! It feels "broken in" so has the strength of the franchise but has the personality which is often missing. Very friendly staff, quick, not a lot of tomfoolery. It was warm, but outdoor seating looked clean and pleasant. Lots of different indoor niches.

I love this Starbucks 💕 Jodi is so sweet every time I come in on my lunch. Today I accidentally mobile ordered to the wrong store and they were kind enough to make my drink at this store free of charge so I wouldn’t have to go out of my way to get it, even though it was my mistake. The employees always have a great attitude and they’re efficient at their job, I never have to wait very long. Definitely in my top 3 for metro locations!

This is THE BEST Starbucks there is!! I will change my route, or plan my errands so that driving to this location makes sense. I have had multiple instances of excellent, amazing service and honestly, this review is long overdue. Anytime I have ever had a less than perfect drink, it has been fixed or re-made no questions asked and I have never been treated less than amazingly- shout out to Sydney today who was so kind and helped me correct my error without missing a beat. One experience that stands out to me, and speaks to how long this store has been on top of their game, was when I made an order for pick-up; I reached for my coffee on the counter, I grabbed too close to the lid, popping the lid off and losing my cup! I was so sad and a bit embarrassed. I immediately looked around for napkins and tried to pick up the ice cubes and a lovely barista comes running out with the mop saying not to worry about it and cleaned my mess promptly and with a smile. I felt a little bit better and tried to help with what I could- I went to the counter and asked if I could order another drink and I was told they were almost done making it already, no need to order or pay again. As someone who was having a rough start to their day, this level of customer service and general kindness made me feel SO MUCH BETTER and changed the tone of my day. This was about two years ago, and the service has been that great for years before and ever since. I always get a cold brew with cream, and different locations think that different amounts of cream are “normal” and that can be a huge bummer and lead to inconsistency with the same drink order, but this location makes it the best. It is consistent no matter who makes the drink, which is hugely important in my opinion. There are a few employees that have been there for quite some time and are just amazing. Nellie, the store manager is fantastic and the personification of perfect customer service!!!