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Three of us went there for lunch yesterday. The Celtics game was on but not very crowded lots of empty tables. Good atmosphere. One of the bartenders was our waiter too. Every question was met with confusing answers. Do you have an IPA? Yes but the Taps are low on gas. (No bottles no cans no options ?) when he came back with the two other beers for my friends he had my Wormtown. Excellent. Sweet waffle fries are they made with sweet potatoes? He said “we can make them with sweet potatoes if you’d like”. What?
We put in our order for them and they didn’t show up for about 25 minutes so I got up saw him chatting with some patrons and asked him if he knew where our waffle fries had gone to and he said “let me go check” when he returned to the table he said “wow look at that you get what you ask for they just came up.” But in fact they were lukewarm because they had obviously been sitting in the kitchen for quite a while. My friends hamburger was overcooked my steak tips were over cooked and when we gently said so when he asked “how is everything” he said “well it’s a good thing I’m not a cook” and turned on his heel and went back to tending bar. We looked at each other like did that just happen? My friend commented then cook everything medium if you’re not gonna care just cook it medium. I never blame a waiter or waitress for improperly cooked food. Ever. It’s not their job. But when food is cold because you didn’t pick it up and when food is prepared wrong and when you ask is it OK rather than offer a helpful suggestion to try to remedy the problem, you simply walk away like hey it’s not my fault, it’s yours, then I don’t think he gets a good review and I don’t think they get a good review.