Chicken Shack

I placed a phone order at 5:09 pm and was told a 25 minute wait. This place was extremely busy so I can understand some type of delay. But after an HOUR of waiting, while watching customers walk in, order and walk out with their order within 25 minutes, I finally said something about what was the hold up? The employees were extremely rude, even while I continued to try to be understanding. Since the ownership change, this establishment and the quality of the food has been lacking but after this experience, I will definitely be taking my money and my business elsewhere.

We occasionally stop here to pick up dinner on Friday evening's because my wife doesn't like to cook on Fridays. We usually order the 18 piece, fish dinner with their oven-baked potatoes and coleslaw. There is more than enough for two meals for the two of us. Btw, the leftovers are best if wrapped in foil and reheated in the oven. Set the oven temp at 350° and leave them in for 30 minutes.

The saddest experience at this location. Low quality, low quantity, and high prices. They changed the quality of the chicken bites, and they taste like an old McDonald's chicken nugget found under a car seat. Dry and tiny pieces... And you don't even at least get a few extra to make up for the stingy size. Even the brownie was half the size it used to be 😂. The chicken wings looked small and...sickly in color. My husband said they might be pigeon wings 🤷🏼‍♀️. Chicken Shack isn't just downhill.. it's rock bottom. Did y'all not apply for the government COVID business grants? Do you need some money? Y'all must be hurtin'... bad 😂.