7-eleven

The owner of the store is SUPER Rude, her name is KK I spoke to her this morning being nice said good morning! She looked at me like why are you speaking to me… it takes all of two seconds to respond hello” instead she looked at me with disgust! And the Cappuccino Machine is literally filthy and all the employees that work here have a really really nasty attitude, all except John and the older Caucasian Lady that works there! KK your rude inconsiderate and you show favoritism to one of your employees that’s from where your from not cool! I’ll be calling the heath department on this store!!!!

7/11 is supposed to be 24 hours. There is a sign saying closed for the rest of the night on the door (not sure when night ends if it’s 12:36 now to whoever wrote it) The amount of times this location has had a similar sign on the door or been been closed at 12AM in the past few months is ridiculous. I’ve been coming here for over 16 years and have never seen it closed, even in a snowstorm. Not sure if management changed but they need to figure this stuff out because this is such an inconvenience.

This location always has a long line. Pretty good about the orders the shelves are usually nice and stocked. Two of the staff members are extremely rude and never smile. Older lady with short hair and younger girl with short hair. They always have an attitude and definitely not someone I would have at one of my stores. Customer service is the key in this field and without a decent employee behind the counter you are guaranteed to run off business. I did give y’all multiple opportunities so this was not a one time thing! Wish y’all the best but I would be happier driving further for someone who would respect my clientele!

Paid for 6 packs of cigarettes with my debit card. They said the charge did not go through and had me swipe my card again. Later I checked my bank statement and I was charged $46.58 twice. Went to the store showed them my bank statement, manager was suppose to call me, received a call a week later saying the cashier only has one receipt so maybe my bank took the money?