Hardee's

My husband and I ordered shakes. When the girl handed him the shakes the clear cup is the size of a small drink cup of most fast food places. It was less than half full and just had the shake on the walls of the cup and empty in the middle like how a tornado looks empty in the middle. He asked the girl about the shake not being full, because they are about $3 per shake. She smarted off and said that it was “the proper ounces.” He told her that he expected to get a full cup of shake since that is what he is paying for and asked for a refund. She slammed the cups down on the counter and walked off. The manager come over to the window and asked what was wrong and we told her. She remade the shakes after asking us to pull over to the side and brought them out and it was a full cup like it is supposed to be. I don’t like how they have rearranged the window so that when you park over you can’t see what they are doing to your shake. I really didn’t want it after that, because so many places will do something to your food if you say something about what they did wrong. She assured us she made it. This is not the first time that happened. Another time we ordered a shake there the cup was over half empty when they hand us the cup. What is wrong with them? It is not their money. It is our money so, why are the only trying to give people about 2 1/2 inches of shake in their cups? Usually their shakes are very good. However lately this has been happening or they say their ice cream is out or they are cleaning their machine way before closing. I expected McDonald’s ice cream to always be broken, but not Hardee’s.

Order the monster burger combo ask for large tea got a small. Ask for onion rings and got fries that where more then well done almost hard enough I could use as darts. Then was told to move out the way and no other cars behind me at drive thru and sit in hot sun waiting on food that was not what I order. The lady who took my order then give my drinks at window and brought food out was rude and wouldn't come back when I said order was not right. Kept saying what. Hardees is going down fast not many left. Never stop there again.

I travel to Cheraw every 2 weeks. I stopped at this Hardee's 4 times now and every single time the cashier has been rude, no keys change that to NASTY with me. I've been in the restaurant business in a management position for many years and the one thing I do know is the manager there does NOT have control over their people. This would NEVER happen in one of my units but once.