Kfc

This was a great experience! The staff made my day! I made an online order for 12:15pm. I guess since I placed the order while in central time zone (I live really close to the line) It automatically changed it to 1:15pm the next day when I drove into the eastern time zone. I called the help line & they said I could not change it & that the store wouldn’t either. I called the local store anyway & she said she could change it no problem & asked what time I wanted it. I walked in a little early & they had my both of my 16 piece buckets READY! Cheers to these guys for service & kindness in a difficult time!!

Waited 40 min for them just to take my order. If they are going to totally ignore the lobby for the drive thru they should have closed the lobby. They just ignored us and said they would be w us and soon as they had things cleared. Clocks on drive thrus are the reason why lobbies are ignored. It’s also Christmas Eve so I expect them to be busy being one of the few places open. However, don’t ignore your lobby bc of a stupid clock. I would have left but it kept looking like they were going to take our order. Not coming back, I get many fast food places have problems getting workers right now, but close the lobby if you can’t handle it. Should have went to sonic next door. And yes, holidays, but apparently they’ve had a sign up saying there will be a wait. Any place that ignores the lobby for drive they… even the guys who did mobile orders waited forever too. People in the lobby are getting a angry. Like another person is screaming at them bc they been waiting for their order to be taken for 45 min. Especially when after a long wait they told people in the lobby….been here over half an he… drive thru would be faster. The staff also blamed online orders. I should have taken a video of the rant a lady just did. Just avoid this place.

I visited this location today and received excellent service. The dining room was very clean. I was particularly impressed with the man I assume was the manager. He was organized, careful to get my order right, and very respectful to me and those working with him. The other employees were efficient and went the extra mile to help each other. One even helped me carry my bags to the car. I had a large order too. I highly recommend them!