Smashburger

Smashburger is really good and the grilled chicken is great. I forgot to check my order before I left and found out they forgot the avocado once I got home. Since I ordered it carry out and we're eating at home, no way to really fix it. The prices are too high for them to forget a charged add on and it's happened more than once. But overall, they do have great burgers. Just check your order before you leave!

Our burgers were disgusting. They were so greasy that the entire wrapper was dripping. Sloppy, soggy mess! There was no bacon on my husband's burger even though we were charged for it. There was no cheese on mine. The patties had zero seasoning. The young "cooks" were busy eating while working the grill. I tried calling repeatedly to complain but no one would pick up the phone. I tried calling corporate and the v/m told me to press 0 to leave a message and then hung up on my when I did. We will never go back to this location. Absolutely disgusting

Good burgers and fries. Staff was incredibly accomodating. I showed up approximately 20 minutes to close, on New Years Eve, 2019. I am not "that guy". I had worked 12 straight hours without a meal and needed some comfort food. I specifically asked the staff if their making of my meal would hinder them from leaving work on time and I was assured that it would not. I also specified that if it would, then I would happily leave - I did not want to impose. They kindly made me their last to-go order of 2018, and then I was on my way. I definitely recommend trying Smash Burger and this location in particular!

In terms of a burger joint, Smashburger delivers on food and service. I had a BBQ Bacon and Cheddar burger with Fried pickles and I thought both the burger and the fried pickles were top notch and I will definitely be back for more. The staff were also knowledgeable, friendly and courteous. The issue I had the knocks this from a 5 star review to a 3 star one is in deceptive pricing and marketing practices. They advertise 2 sizes - the single and the triple double. Where one might think this is three patties of meat, it really means two patties of meat and 3 slices of cheese. Then the price of 6.99 doesn't include any sides, which for the portion of even the triple double will definitely leave you wanting for more. Even a basic fry and drink (not that big either) will set you back another $4 and premium sides like the fried pickles and a drink will set you back $5. By the time you're done ordering a satisfying meal, you're really paying about $10 to $12 but all the various signage advertising their prices makes you think a whole meal is only $5 to $7. Smashburger would do much better touting how good the food is than trying to make you believe it's cheap.