Cotton Patch Cafe

Great food. Horrible service. The whole environment was very lackadaisical. Lots of staff standing around doing nothing. It was as if there was absolutely no management around, so nobody was motivated to give good service. We waited unbelievably long to be seated (it was 9 pm on a Monday night and was NOT the least bit busy). When they finally acknowledged us waiting, they very nonchalantly went to clean a table for us (there were lots of dirty tables waiting to be bussed). They removed the dirty dishes, and then chatted with some co-workers, then washed the table, then chatted with some co-workers again, then eventually and finally seated us, at a soaking wet table. When we asked for a towel to dry the table ourselves, they very slowly came over with paper napkins and ran their hands over about 1/3 of the table. It was very much a Twilight Zone moment. I've truly never seen such a "do not care", everyone walking around half asleep overall environment. We love Cotton Patch, but not this particular one (our first time at this location).

My mom and I were seated quickly and greeted nicely. The restaurant was really clean and the customer service was great. The only problem was that mom's meatloaf was undercooked, so we had to send that back. My meal on the other hand was delish. Our waiter Lee made sure to correct that problem for us. So yes we'll be back to try them again due to such great service.

June 2021! I had the chicken spaghetti and butter cake and it was delicious, I just wish the chicken spaghetti had more cheese and seasonings but overall for it to come from a restaurant it was good! It was my first time here and won't be my last, I'm in love with this place and can't wait to try different things on the menu. I forgot to take a pic of the spaghetti 🤦🏾 but I did take one of the butter cake and as u can see in the pic, it speaks for itself. And it's whip cream and caramel sauce on top, yum😋 I had got it to go so that's why it's in the container. All in all I'm one satisfied customer😊 Update March 2022! I just had chicken fried brisket with cream gravy and dr.pepper sauce and it was the bomb! This place never disappoints me, and yes I said brisket and not chicken it's new on their menu, and as y'all can see I had southern green beans and mac and cheese and corn(not pictured) as my sides. I also got the new Texas Hummingbird Cake and let me just tell y'all go try it for yourselves because oh my goodness you won't be disappointed!

I love this place, but on weekends you can't get a seat. The wait is over an hour sometimes longer. I had a call-in but I ordered Chicken & Dumplings. There was just juice in the bowl. I had to call 7-8 times before they answered. Two times they hung up on me by picking the phone up & just hanging it up. I asked the person that finally answered not to hangup. I know they are busy, but I am important too. I paid for my food already and I have a major issue; I didn't get what I paid for! 🤔 They are still a good place, but I didn't like The Chicken fried Chicken Anniversary. They never said you will be getting a "sample for $5!" 3 months 2021 I love this place Y'all. It's good cooking and friendly smile. I always get enough on my plate. Takeout and door dash, my food is always hot and ready. At this time I can't complain...its Good Food and Nice People.