Zaxby's

The service is fantastic, it truly shows that those who work here know what they are doing, and enjoy doing it as well. Always clean, there is hardly ever a long wait for food. To top it off I can’t recall a time when they messed up my order. Which is a rarity for all fast food places. Please keep up the phenomenal work.

I love Zaxby's. This however, is the worst Zaxby's I've ever been to. Time and time again I try this location, and every time there is something wrong. Tonight, my chicken was so hard, I couldn't eat my sandwich. Previously they've given me wrong orders, cooked food poorly, and not given me all my paid for items. If you like Zaxby's, don't eat at this location.

I ordered my meal before I left work. I got to the drive through 2 minutes before the app said my order would be ready. When I got to the drive through window I received my drink and was told to pull forward and my order would be brought to me in a minute. I watched 8 cars go through the drive through after I parked to wait for my food. I went inside to check on my order and was told they were just starting on it. At that point I ran out of time and had to go back to work without food. I did receive a refund but lost a reward for cheddar bites I had on the app. Never use the app at this Zaxbys, you and your order WILL be put on the back shelf! Just use the drive through.

When you walk in you automatically notice the sticky floor.Tge register area was ok but you could see some of the equipment that looked as though it needed a deep cleaning. The tables were dirty and the Windows were dirty. I should've known something was wrong there were hardly to no customers and that's unheard of from the other locations I see cars wrapped around the building.