El Dorado's

If I could give this place 0 stars, I would. I am highly disappointed in the overall experience. There was a mosquito in my food. Another member in my party had a mosquito in her food as well. It was disgusting. We spoke with the waiter (said his name was Jose) and he was not concerned at all. We asked to speak with the manager, who came to apologize and claimed we didn’t have to pay for anything. Our appetite was definitely ruined, he took off the price of our food off but still charged us for drinks, disappointed. The staff overall are terrible. It’s difficult to get their attention once you place an order. We ordered food that we never got and the food that we did receive had bugs in it. We will never support this establishment again.

Decent food but worst customer service that I have on mexican restaurant in years. Being seated by the kitchen entrance. The smell was unbearable and floor was disgusting. Even the silverware wasn't clean. When asked for another set of silverware, I was ignored and I ended up had to wash it in the bathroom myself. Horrible. Beware.

Not impressed by this restaurant at all! Our server was...ok, not great. The food was horrible. My daughter ordered the combo #21 plate with 2 tamales and 1 cheese enchilada. What came out didn't even resemble what we ordered. Being from Southern California and close to Mexico, I know what tamales look and taste like and this wasn't even close. The taste was bland and tasted like the food had come out of the microwave. Will not go back here.

I just moved to the Byram area, and I am trying out all the restaurants in the area. This one was a disappointment. After my husband had a bad experience a previous night calling them and being put on hold forever, then calling back and going straight to voicemail, I decided to call. I could not get through, it went straight to a voicemail that is not set up several times. This was on a Saturday between 6pm and 7pm, so there was no reason for this to be the case. For anyone who thinks this is their only choice, it is NOT. There are 4 Mexican restaurants in Byram, and we plan to try out the others, but won't be trying to order from this one again.