Auntie Anne's

Pretzels are good, but definitely NOT worth 11.00.. asked for a small container of pretzel bites, they did not have them, they only had large. So I bought a large container of pretzel bites and a medium Dr Pepper. For $11. I will no longer be buying pretzels from them, price is outrageous for dam pretzels!!!

I went up to register to get 3 pretzel bites, 3 cheeses and 3 medium strawberry lemonade. I got told I couldn't purchase any pretzels until they filled the bins and then received my strawberry lemonade warm with no ice. Horrible service 😑. And the girl making the pretzels had a bad attitude. I've never dealt with that kind of service from the company.

THE WORST CUSTOMER SERVICE EVER!!! THE MANAGER DOES NOT CARE ONE BIT TO HELP THE CUSTOMERS!! I asked for a simple task to help me get the app to work and the manager says "we don't run the app here, we use it but we don't run it." And refuses to help me with the issue. NEGITIVE STARS TO THIS PLACE!! NEVER VISITING AGAIN!!!

I was just at the McKinley Mall with my friend shopping and I was in the mood for a pretzel dog and decided to go to Auntie Anne's. First of all the woman cashed me out and and didn't give me my food and continued to make pretzels when one was available on display then gave me a look and asked what I was waiting for and I said "my pretzel I just ordered?" So she grabs the pretzel dog and puts it in the wrapper and looks at it weird and starts touching my food WITHOUT GLOVES AND UNWASHED HANDS. And then gives me it. I don't complain but then I turned the pretzel dog over to the side she didn't touch and took a bite and it was hard, cold and uncooked in the middle. And right now I'm completely sick off of the food. I'm giving only one star because of bad service mainly and for the person touching my food and also giving me food when it looked like she knew it was cooked wrong and old. Never going there again i feel sick over just the one bite I took and threw away the rest.