Wendy's

Ordered two orders of biscuits and gravy. Gravy was watery and thin. One order didn't have any sausage, at all, in it. The other order had very large chunks of sausage. This store's quality standards needs a lot of improvement. I'll probably not eat there again. There are a lot of other restaurants in this area that have better quality presentations .

I wasn't going to post, but today had me fed up. About a month ago I stopped to get breakfast and their computers were down and couldn't take in a payment... 2 weeks ago they were out of bacon, yesterday 2/7 they didn't have any chicken for breakfast, went today 2/8 and they were out of the buns that goes with the chicken sandwich...JUST SHUT THE PLACE DOWN ALREADY.... WHO DO YALL HAVE ORDERING THE SHIPMENT THERE.... GOOD GRIEF........I WILL NOT BE GOING BK....E.V.E.R......👎👎👎👎👎👎👎👎🙈

I wish I could give zero stars. The customer service is horrible! They don't answer the intercom, they say it doesn't work but they are talking in it? 🤔 They were rude and disrespectful. Why are they there if they are not going to work! (2 separate occasions) I just drove off to the Wendy's in College Station because the way they were acting they might spit in my food!!! A horrible experience for me being a visitor in Bryan, Texas.

I understand that there is a shortage of workers and I've been very patient and kind to fast food workers. They are typically doing the best they can. But I went to the Wendy's drive-thru on Wm J. Bryan and Hwy 6, (at Rattlers) placed my order and she said to pull into a parking spot and they'd bring it out. 15 minutes later, I go inside to ask where my order is. There are three bags waiting for someone to take out the orders. I tell them I've been waiting 15 minutes and she mumbles about it being someone else's fault and that they got slammed (there was one person inside and three cars outside waiting), gets my order and slams it on the counter in front of me and walks away. What the heck! That is no way to treat people. I don't recommend going there! I sure won't go back there.

So I used an offer to get 2 sandwiches through the Wendy’s mobile app. When my Doordash reached there, they told me that Wendy’s didn’t have the hot honey sandwich and they could only do 2 of the Asiago which I didn’t want. So I asked them to cancel my order and I got a call from Doordash as well confirming the same. Ever since, I’ve been waiting for my refund. $15 is a lot for a meal and I’ve been trying to reach their customer service but I don’t think they have any. Disappointed.

Ordered 5 sausage biscuits and they gave me 5 sausage egg chz biscuit? I spoke to the manager and she gave me extra fries 🤔 umm.. maybe i wanted my order fixed and money back. But im not even it is what it is . My cashier was rude (@Makayla) maybe we got to learn a bit more manners. The food was good aint got no complaints there. Thank you all but we just got to work on communication :).

Wendys, your store at 891 N earl rudder fwy in bryan, tx needs help from someone who knows how to run a store. I get it. There are shortages right now. But it's been close to a year since I've been able to go in there and they weren't out of something, or their computers were down, or they were closed early. I used to go here alot being on my way home from work. Had to start checking my burgers because I would order a double and I kept getting one large patty and one small patty. But tonight was the final straw. I visited March 6th at approximately 8pm. Tried to order the bacon cheddar burger and was told they were out of the cheese sauce. So I switched to the bacon bourbon burger. She said they had everything for that. What I got was 2 patties, a slice of cheese and bourbon sauce. No bacon, no onions, nothing. And when I took it back in side, the "manager" said "you want some bacon? I can give you some bacon but it's burnt" and she crumpled a hand full of bacon on the counter. She then spent the next few minutes, while I was trying to come to a resolution with the polite employees, huffing and puffing and throwing a temper tantrum around the store because I called it bbq sauce instead of bourbon sauce. Ignoring the fact that she just gave me half of a burger that I paid over $12 for, after telling me they had everything for it. I never had any issues with the other stores in town, but this store has become a disgrace. I got my refund and went to a different restaurant. I will not be returning to this store.