Baskin-robbins

The employees at 322 Livingston Street, Brooklyn NY 11217 location are a disgrace. I received an email from Baskin Robbins which included a coupon for a buy one scoop of ice cream get one free. I attempted to use the coupon at this location only to have an employee tell me that the coupon was used. When I told them that it wasn’t possible as I only received it that morning, they said that it was buy one get one half off. I showed them the coupon which read buy one get one free, only to have the supposed manager of this location tell me that one scoop of ice cream at this location costs $9.00. If Baskin Robbins is going to send promotions to loyal customers, they should make sure that their employees will actually honor those promotions instead of giving customers the runaround. This whole experience is humiliating! I will be going to Starbucks from now on!