Whataburger

They are always busy so that’s no excuse. I ordered 2 meals with large fries. The fries were only half full. I told the guy that wasn’t going to work. I asked for another large fry to make up the difference and some ketchup. He brings me 2 more large fries half full. Is this the new norm? Charge the same for less product? Sweet tea was very hot straight off of the burner. Burgers were cold and had enough mustard for 3 burgers and no onions. Disappointed.

Inside was clean and employees very helpful. Burger was good. I almost cried when they told me that corporate had stopped the sale of the Mushroom Swiss. That was the one thing I Loved there. Don't get me wrong, make a good old fashioned hamburger, but the Mushroom Swiss was off the charts. Make you wanna slap grandma. Now downing this location whatsoever, but corporate, Let's Get it Together!!!

If I could give them less than 1 star, I would. Wait times are horrendous, don't go on your lunch break! It's typical that by the time I actually receive my order, everything is cold. Something needs to change. I gave them a last chance Saturday and I will not be back to the Broken Arrow location. They weren't even that busy, my food was handed to the wrong car in the drive thru and they remade it without letting me know. I went in to ask what the issue was and they said it would be about 1 minute on my onion rings, it was actually +4 minutes. Another employee then grabbed my order to take it out without communicating to the others. WTH. I then had to go outside to receive my order. It was only a chicken strip meal with a side of onion rings. There's no excuse for it to be a 30 minute wait.

We love whataburger and since we're from out of town we go here everytime we're in town which is weekly!! We will be back but this review is in reference to Daniel that was working around 1130pm tonight. He had erased the screen so was confused on orders, when he ask what we had we told him 2 combos, he said oh that's easy. After sitting in the window for 15 mins he ask us to move up we said no then he started calling us petty and being disrespectful!! I spoke to manager and she said she would handle it and I really hope she did!!