Subway

We just had a really excellent experience at this Subway. All of the employees were very friendly and attentive. I was amazed at the way one employee, who I assumed to be management, helped with our sandwiches and trained a newer employee at the window at the same time. Though she was busy, she didn't miss an opportunity to smile and interact with the customers in the store and the drive through.

Me and my family ate at crossgates subway for dinner Friday night. I’ll rate this two stars because the employees were very respectful and did such a great job fixing our sandwiches. However I was the only one that got Black Forest ham on my Sandwich. I’m pretty sure I got food poisoning from the ham. I got home a few hours later started vomiting for at least 10 hours straight. It was not a great feeling at all. I won’t be eating here anymore although I do love subway.

This is the second time I have been to the subway and have got my order wrong and when I place my order I am made to feel like I am inconveniencing the employees there. The first time was a foot-long tuna with extra mayo when I got the sandwich it appeared to be thrown together and there was no extra mayo yesterday I ordered a BOTM was not ask her to please repeat my order instead a foot-long ham and salami with very little mayonnaise was put together on white bread when I requested wheat. Generally in the past when I have stopped by the subway the service is always been decent but it has slacked off as of late I would be more understanding if there was a line full of cars but whenever I drive up to place an order there is only myself and that’s it I would honestly like to make the suggestion if the manager reads this to please take a look at your staff I feel to understand why when someone drives up in places an order that things are just for lack of a better term thrown together and the customer is made to feel like they are being a big inconvenience might I suggest more training thank you

I got a sandwich today and it was the worst sandwich I have ever eaten. Bread was stale. Literally no meat at all. They put so much onions and bellpeppers on the sandwich you couldn’t even see the meat anymore. Drinks do not taste right. The place did not look clean at all. Worst this place has ever been…

I like the one in morton better there more cleaner the one in brandon I was not very happy about the guy that worked there with the utensils he was scrapping the knives that they cut ur sandwiches with on the metal table in front of him instead of get clean ones like ur suppose to thats how he cleaned them I guess not to happy I will be reporting that

Kinda bad with customer service here. Felt like I was bothering the employee just by ordering. The food was fine and they didn't mess up the sandwich, so that's why I'm not giving a one star. I didn't have a bad experience, but I won't be coming back. I notice that I'm not the only customer they seem to dislike