Wendy's

Customer Service As soon as I pull up, guy picks up mic "go ahead" before i can ask for a second he says abruptly "go ahead with your order". I place my order he says pull around. Asked for no ice got a cup full of ice. No ketchup with a sandwich meal. Old fries. No receipt. When asked he said "we don't have paper". Not a good 1st visit. Someone did mention it's a hit or miss location 🤔 Week later... Whatever happened to welcome to Wendy's, how can I help you, let me know when you're ready to order etc...I just don't get the go head. I understand it's fast food but really... and it's the same guy (looks like a manager due to his shirt). Normally, I'd prefer Wendy's over McDonalds. But lack of customer service and no chicken sandwich 4 for 4 drove me across the street. Not only did I pay less. I got MUCH better customer service, fresh food, and they were expedient.

So I come to this locating and one car at window. I ask for them to give me less than 30 seconds. I respond and requested my order. Then I’m told one moment. I waited one minute then I say hello and told again wait one minute with an attitude. I wanted 45 seconds and then told again to wait a moment. I ask who’s the manager and a male said “I’m the manager , what’s the problem?” Why is this male manger speaking over a lady when I’m speaking with her. I was trying to feed my son. This is how you treat people? Then a woman tells me I’m the manager? What kind of business are you guys running here. Your location is below a five star. The owner or corporate office should look into why this location has very poor reviews. This is unacceptable that the manager cut off individual speaking to me in an aggressive manner. Look I understand we all have our moments, however this should never happen to a client. Without client your out of business and that’s where this location is going. All the best as I will never eat here ever again!

Don't waste your time at this location. Shift management is a joke at night. The location is constantly closing early before the listed times, sometimes 2-3 hours early. Meanwhile employees will be hanging out outside the store on their phone ignoring customers. You'll have better luck across the street at McDonalds.

Terrible experience- will never attend this franchise or store again including advising +600 employee business word of mouth- Store Manager Richard ( unethical,rude,unprofessional and lacked severe training). 4.14 unprofessional experience to call and speak with a real Store or Regional Manager stated he would not advise. There are 3 reviews within 24hr experience. Corporate review should review if they care about this locations revenue and name of "Wendy's".