Little Caesars

Do not even attempt to dine/drive thru. Waited 1.5 hours for food. Ordered ONLINE and showed up at pick time. Waited in drivethru (cause they never have lobby open) for and hour. 20 mins of that was sitting at the drive thru window not being helped. They walked by plenty and saw I was waiting. Never once did anyone stop. Called the location. They didn't answer 4x. I opened the drive thru window and asked for assistance. To be told to pull up my food still had 6 mins left. Another 15 mins later as they were bringing another customer food, who was also asked to pull forward, he stopped by car and said my food was done. To wait another 5 minutes for them to bring out 1 pizza. Not my pizza. And didn't have the rest of my order. 'Ya we lost your ticket'. Asked for refund. Waited 2 minutes with no return of receipt/refund. They attempted to then lock the front doors. Unreal. And yes I have contacted Corporate office already.

Placed an online order, went to pick up, had to wait in line 20 mn. Get to window and they say they didn't make it because they had no deep dish and no crazy bread. I asked for a refund, since I got no food, was told they couldn't do it (Although this has happened 2x before and I was refunded right there) tell me to call tomorrow to talk to manager. Call the store the next day, no "Hello" when answered, just "hold please" they literally set the phone down, I can hear everything including the 3 times they said "she's still holding" as I was on hold for 35 MINUTES! I hung up and tried to call back several times that day. Every time I got a message that the mailbox was full, so they either never picked up the phone or they turned off the phones after I hung up. Never got my $35 refund, this place is horrible. I would give ZERO stars if that was an option.

Called my order in, went to pick up. There was no order there. Had to reorder and wait for specialty pizza which was just a Ham & Cheese pizza. The other pizza was a sausage & Pepperoni. Which the person who took my order thought were two separate pizzas. Only wanted two pizza's paid for three. When the person who I think was the manager tried to get me a refund the register wouldn't work. So I just left trying to get the pizza home still warm. It's a shame that this location is this way. When we lived in Janesville we would eat Little Ceasars 3 or four times a month. I wish this one ran better. Miss little Ceasars nights.

Ordered pizzas Sunday April 10th online. Credit card was charged and processed. Upon arrival, business was closed, opening at 2pm due to running out of cheese. After 4 calls this week from me, I have yet to talk to store manager regarding a refund. Today is April 16th. Reading other reviews on here, not sure how they stay in business. You would think that Little Caesars would not want their name attached with whomever is running that store into the ground.