Abalardo's

Food is absolutely amazing most of the time. I have been to multiple locations of this restaurant. They're all fantastic food, great price. Lately the staff has seemed more stressed out than usual. It feels like they are understaffed sometimes, which is typical these days, but I am not sure if that's the case. But I feel a lot more frustration, and hostility lately. I do not take it personally, this is not easy going, or relaxing work. But I personally have tried to refrain from asking questions, or doing special requests. As the staff seem annoyed, or in a large rush if you don't pull up and announce exactly what you want.

2022 Cut backs; we're all adjusting so their Bellevue location opens (temporarily but don't ask for clarification) 2 hrs later on Sundays. Compare their portion size of the #7 Two Chicken burrito meal - next time I'll order the same beef burrito to show their other cut backs. On the positive note, it's still delicious but just don't have enough for tomorrow's breakfast! UPDATE: Abelardo's Mexican Fresh BELLEVUE - location, location, location! While we see many different locations, the operate independently so redeeming your "free Burrito" depends on which one filled your punch ticket! Sad way to find out. Disappointment drops diners' rating. The Bellevue LOCATION honors front line responders, police, firefighters, healthcare workers, and military ... day of the week depending. Their notice is on the payment window and not their drive up menu/speaker - let 'em know when you're ordering. "Abelardo's Mexican Restaurant would like to express our gratitude to all Covid-19 front line responders, police, firefighters, healthcare workers and military who are working tirelessly to keep us safe. We thank you for all of your effort and dedication, serving our community. We would like to show our appreciation by offering a 50% discount on all meals beginning April 10, 2020 till May 10, 2020. THIS IS VALID ONLY AT BELLEVUE LOCATION."

Just very upset and frustrated with this locations quality of food and customer service. I live closest to this location and still try it occasionally to see if they have gotten their act together and am consistently disappointed about once a month. I love abelardos and have been a loving customer of their delicious food for years but will never come back to this location again. The workers clearly hate their jobs and just don’t care about the customers experience and quality of food. Only once have I been there when a manager (or owner of the chains was present) the food was amazing that day and customer service was 5/5. I don’t intended for her to constant have to babysit them but honestly if your reading this go through the drive through unannounced and try the food they are serving and the customer service you receive. And make sure to ask for extra sauce every time you go and even offer to pay extra and get 1green and 1 red still. Meat was dry taco shells over cooked and dry and half the protein you receive at any other location. I won’t be back to this one but sure won’t stop me from going to your other locations. Your food is amazing just wish they cared as much at this location as they do at others.

I went through the drive through, and sat for 30 mins before I was even able to place my order. I am understanding about places being short staffed, which is why I waited that long for the super fries. Once I placed my order, I waited another 15 mins. I paid and left, content with the fact I just waited 45 minutes for my food. I get home, and start to actually eat my food, only to find out that it's mainly just french fries, hardly any meat or other toppings. I usually love the food from this place, but I don't enjoy paying over $10 for a container of french fries and nothing else. Completely disappointed.

2022 Update: Something changed mid 2021. Service is inconsistent, sometime is great and sometimes is not. Food quality has significantly decreased. Portions are smaller and the meat is dry. There was also an issue with short charge and running out of items from the menu. I’ve been going to the Papillion location instead. —- Probably the only restaurant left in Bellevue serving authentic Mexican dishes. The menu also has items catering for those trying to get into the real thing but want to start with something familiar. They have fried tacos and burritos that are much better and cheaper than Taco Bell and Chipotle. Unlike a chain restaurant that recently discovered Carne Asada (Grilled Steak), Abelardo's has it all year round and not for a limited time :-D.

I’m here on 50/06/22 @ 8pm and the chicks working the drive thru have an attitude didn’t get my order right and didn’t give me the water I asked for. Every time I come here the chicks have a nasty attitude. Get a better staff please. Ones that are decently friendly and don’t look completely displeased to see you or take your order.