Captain Nemo's Submarine

The place looked very clean and the girls behind the counter were polite and fast! Unfortunately, that's the only good part. The bread is hard, dry, and has no flavor. I was going to ask for extra veggies, however a sign indicated that is not allowed. Would have asked for no season salt as that was the predominant flavor of my turkey club, but didn't think to do so. The oil and vinegar wasn't great, either. Not enough veggies, not sure I got any onion at all. Two razor thin tomato slices and not a lot of lettuce. This place could learn a thing or two from Jersey Mike's. No Italian sub option. No extra anything. Seating area was blocked off. Overall, not a customer-friendly establishment. I won't be back.

The service was very good but the food is horrible this was my first time and my last time. The bread was literally so hard I had to pull half of it off. I asked for extra mayo and lettuce. I did not receive it two large subs cost me $30. I would give this a 4 out of 10 the bread is absolutely horrible.

This is literally the worst experience I’ve ever had in a sandwich shop. The owner as well as one of the employees Alissa, was extremely unprofessional and unsanitary. After purchasing six sandwiches and half of them being made incorrectly, I decided to call and ask to simply have them remade. Instead, the owner insisted they were made correctly and asked to see it for herself. So, I take more time out of my day to go back to the sandwich shop. When I arrive only 10 minutes later, the owner (I was speaking with on the phone) happens to not be there. One of the employees (Alissa) decides to unwrap and look through the sub and said “it’s a little cheese there”, as she points. Then, tries to give the sandwich back to me, to consume! When I asked for it to be remade or refunded, she said she couldn’t do either. We are still in a pandemic and proper handling of food is detrimental! The customer service was awful. I will never return to this place and I’d advise you to do the same.

I order a $75.00 in food. 2 of the Subs is was made wrong. You call up there to explain there was a mistake and the girl said well I repeated to you like 4 times. But when a customer says only certain items on subs and nothing else doesn't mean you want everything normally that comes on it. Plus why is this place have all female employees? For years this place has not hire one male employee. What kind of place is this? I suggested the 48111 not to waste your money in here if they can not replace your food they f up...

WILL NOT RETURN BUT WARNING FOR THOSE WHO DO NOT WANT TO BE SCAMMED WHEN THEY ORDER. I went here today for the first time and ordered a hot turkey club with mayo instead of miracle whip and a large pizza sub, I was not asked what size for my sub but when the total came to 22.03, I assumed they just charged me for a large which was fine. We waited for the subs to be made and when we received them, we noticed that one of the subs was smaller than the other. We went back inside and asked about the price difference. We were told by the woman running the counter that because I switched the miracle whip for mayo she charged us for each thing individually which made the total higher. When I asked her why she did not tell us about this large difference, she stared at us dumbfounded and said she didn't know. So I was charged an extra almost $3 because I prefer mayo to miracle whip and was not told about this ridiculous rule. I am absolutely flabbergasted by this. We will never return and we will tell this to everyone I know who eats here so they are warned.

Terrible. I have been going to Captain Nemo's in Belleville for 40 years. My wife and I got steak subs from them today, and it was the worst submarine sandwich I have ever had. They changed the bread that it is on, and the sandwich is now a huge amount of bread with very little on the inside. I even had to add onions. Meat was almost nonexistent. If I were to scrape theingredients out of the bun, the amount there would not be enough to feed my four year old granddaughter. Why did you change a great thing? The only good thing I can say is: the staff was friendly.

The hunger for Captain Nemo's never goes away. I am still tasting the flavor of a Captain Nemo's Pizza sub in my mouth even though I have not had one since the late 90's. I grew up eating at Captain Nemo's, in the 90's and also I believe in the 80's. I mean, it seems like Captain Nemos was always in my life growing up. Then my family moved, and when I relocated, I suddenly realised exactly how special Captain Nemo's was, because Captain Nemo's pizza sub was available nowhere else on earth, and suddenly I could not have one anymore. That just drove me crazy and I have grieved the loss of this sub all of my life. Just the other day at work, I sat drooling, wishing I could have a Captain Nemo's pizza sub. Then I started to think about how I could get one. The rustic delicious bun, the tasty hot beef, pepperoni and cheese, the mozzarella strings that hang from the sub after every bite, those ribbons of lettuce, and the tomato slices sprinkled with the spices and oily stuff, it all just begs me to eat it, even right now as I type this, somewhere, a Captain Nemo's pizza sub is calling out to me. "Eat Me" I try to comfort myself, and imagine myself re-creating the recipe from memory, but it could never be the same. I will always love you, Captain Nemo's. Your friend, the kid who grew up and moved away...