Hardee's

Wanted something for lunch. Walked in first thing I noticed floor is sticky. Counter person was nice and friendly. Took my order fine. The issue was watching the guy making the burger...warms it in the microwave! Got home the burger was not 1/3lb like they said dry and bland(over cooked microwaved food.

First off I want to say I prefer Hardee's over any other establishment. They always have by significantly FAR better service including fresher food, time it takes to make it, and the friendliness of the staff are all things other eateries can't top Hardee's on. So for those reasons I am a repeat, loyal and dedicated customer. But this specific location is my favorite. There is a man who works here who serves his customers with what I call "old school service". You know the service that use to be given and is no longer in existence. It's pretty much extinct. But Corey dishes it out left and right and WITHOUT FAIL he never NEVER misses an opportunity to serve his customers the RIGHT WAY!!! I'm taking this survey today in hopes he gets recognition in the correct way. He deserves so much more than he has. This guy is the PRIME EXAMPLE of customer service!!!!!! He is the type of worker that gets asked to come work for someone else's establishment. So know what you got Hardee's and do him right because you don't know what youve got til it's gone. Thank you for all your repeatedly GREAT CUSTOMER SERVICE!!!!

I was the only one in the drive through at the Carlyle Hardee's on Feb 2. Sleet and snow were on the ground so no one was really busy. I got the nastiest over cooked chicken and spent over 40 dollars.just to be told by Shaun the manager to come back and get the replacement. We had 10 inches of snow the next day and here I am trying to get what's owed to me.. and the gm said Shaun didn't write it down so I have to again come back another day. This location is disgusting. And ignorant

I had the WORST experience 12/30/21!!! I went to the drive thru to order around 9:50pm. The person taking orders says” I’m sorry, but we are closed “due to them shutting down register or kitchen. I was surprised so I asked what time do they close? He proceeds to tell me 10 pm. I responded by saying, technically you should still be taking orders until 10pm then right? His response was, “Ugh, I guess”. I immediately said nevermind I’ll be speaking with the manager. He says , “Ok” real sarcastically. I pull to the window to blow my horn and a gentleman comes. I ask who the manager and he tells me he is a manager. He offers to make my order, but I decline because no one wants rude servers to prepare their food. I asked for the name of his employee who is working drive thru, he doesn’t want to tell me , says he doesn’t know since he’s a new employee. I ask his age (16). Asked if he allows his employees to talk to customers that way. Claims he didn’t hear even though they’re feet away from each other. He provided me store managers info. I told him his employee was a piece of s$&t. He then says,” F&$k you, my name is Jeremiah, you can tell the manager what you want, I’m just going to let them know you were being rude”. I was SPEECHLESS!! I drove off. Saw another vehicle pull in as I was leaving. Went to a neighboring restaurant, had to drive back past and noticed they served that vehicle. The utter disrespect made me so angry. I went to speak with the store manager in person the following day. Cory was extremely nice and willing to listen to me. He was very shocked yet apologetic for the behavior of his shift manager Jeremiah. The store owner should be made aware of their employees closing the store early and not offering respect and care to their willful paying customers.