Beechworth Provender

Excellent service. The coffee was excellent. Really good coffee. Chai tea was real chai tea and also excellent. The kids loved the European style hot chocolate and loved that it came with frothed milk on the side so they could adjust it. The cafe itself is great. The kids loved looking at the fossils and gem stones. Just the best cafe in Beechworth. It really is.

Absolutely appalling service. Was chastised for asking for a take away cup due to having the shakes. Once my coffee came out, the rude lady who served us said, who is the person who doesn't care about the environment. I was flabbergasted. Here's a tip, if you don't want people using recyclable take away cups, don't have them available. Secondly, if you care so much about the environment as you obviously judge those who ask for a cardboard cup. Perhaps invest in compostable lids. Once you've done that, work on your customer service. The coffee wasn't bad.