Pizza Hut

We went to the lunch buffet on a weekday. When we arrived, there was plenty of pizza on the buffet, and all of the pizza had red meat (one of our group members cannot eat red meat). We expected that more pizzas would come out during our approximately 30 minute stay. The bread sticks and cinnamon sticks on the buffet were good and were the best part of our stay. This place has been here a long time and I am willing to give it a second chance.

Ordered on the app last weekend, for 6:15pm pick up. Still waited nearly 45 mins for our order to be ready. Food was good, as always, but receiving it after 7pm was beyond ridiculous. Had I not already paid via debit card when I placed the order online, I would have just left! There was no one dining in, but the pizza chefs were busy. I'm assuming many online/Door Dash orders, but there should have been notification online upon my requesting 6:15 pick up that it would take them longer. I should specify that my order was placed at just after 5pm, so they had an hour + to get it out on time. Worst part of the entire experience was how unpleasant the cashier was. No apology, no patience, she wasn't even courteous to me, and I was NOT rude about my wait. We all have bad days, so I will continue to order here. Also, I feel it important to add that when James is working, everything is ALWAYS exceptional!! He holds that place together, in my opinion.

IVE LIVE IN AND AROUND ATHENS FOR YEARS LOVED THIS PIZZA HUT HAD NO PROBLEM WITH THEM TILL JUST A FEW MINUTES AGO SO WE ORDERED OUR PIZZA AND SIDE'S ALMOST $30 DOLLARS WORTH @4:22 AND AT 5:30 WE DIDN'T HAVE OUR FOOD SO I CALLED TO SEE WHAT WAS GOING ON AND ASKED FOR A MANAGER SO SHE GETS ON THE PHONE TO MAKE A LONG STORY SHORT SHE TRIED TO TELL ME VERY SMART MOUTHED THAT I HAD AN APT # IAM SHE NEEDS IT IVE LIVE AT MY ADDRESS ALMOST 2 YEARS I THINK BY NOW I WOULD KNOW OF I HAD AN APT # SHE SAID HER DIVER COULDN'T FIND MY PLACE AND CALLED 3 TIMES BUT MY PHONE NEVER RANG SO IN A NUT SHELL THEY'VE LOST MY BUSINESS

Never again am I calling in to order. May not eat here for a while. I was told no longer doing the value pick 2 or more, but it is definitely still on the app. Never suggested anything that was on sale. I paid $12 for a double order of breadsticks where it is $6 on the app or $10 with cheese. Super disappointed.