Wendy's

The fourth time they have got the got the one item of our order wrong… this seems to be a habit… we never usually bother complaining but we just ordered two items … one hot honey chicken sandwich and one double bacon cheeseburger and they have put a beef patty instead of the breaded chicken in the hot honey… we usually don’t want to waste time in a drive thru to check our order … but this is ridiculous… please reprimand your staff that is either very incompetent or downright horrible to do such a thing it’s the Wendy’s at the hyw64 lake pine around 8:45 pm

Service was very rude, no one was polite. They left part of our order off, when we go back to get it there was no "sorry for that" or anything, they just handed it to us and told us to "go on"... Very displeased with the service. Even if you're short staffed, at least try to be decent to your customers. Edit: Our order was: 1 Chilli 1 Bacon and cheese potato 1 plain hamburger 1 #6 3 Small fries 3 Small sweet teas Chilli had no flavor, potato wasn't fully cooked, they left off one of the fries (mentioned above), none of the teas were sweet. Wendy's, please do better. If you're short staffed that's more of a reason to please people, so they come back, if service can't be good, the food should be.

Went to this location at 3pm, no customers inside, drive through empty, I stood at the counter for 5 minutes while the employees locked eyes with me and ignored me, except one older lady who said “the man will get your order in a minute he is busy at the drive through. So I stuck my head outside the door and not one car was in the drive through, so I asked if I could please place my order and the woman kept repeating “the man is busy with the drive through one minute”

Slow, slow, slow is the only word to describe this location. I know staffing issues are plaguing all forms of business but when you are the only car there, place an order and have to wait over 10 minutes for your food, something is inherently wrong with the store or management. Tried to place an order today and was stuck in a line of cars for almost 15 minutes and finally drove away out of frustration. If they cannot properly staff the store it should be closed.