Domino's Pizza

For the most part this location has “okay” service. I’d say 80% of the time our food is cooked thoroughly, we’ve had multiple instances where our desserts or even our pizza was very under cooked. This restaurant closes at MIDNIGHT and we’ve had at least three times in the last 4 months where they’ve denied our order at 10:30pm citing ridiculous claims that their driver has suffered some convenient misfortune so they won’t have to take an extra order. I have the voicemails as proof of these claims. The store is ran by children with beards essentially that want to get off early so they take it upon themselves to stop taking orders an HOUR AND A HALF before closing. There are one or two drivers that are super professional and friendly! We do appreciate them, but the others make ordering from this restaurant a difficult choice. I hope the GM reads these reviews and takes into consideration who he/she has running this store.

Normally I don’t have a bad experience at this particular Domino’s but my friend and I ordered last night and got a bad reaction to a simple question. My friend made the order online and knew she put a pizza in her cart, but when she ordered the pizza it didn’t go through and we never received a pizza. Of course that’s expected and didn’t blame the person who made the pizza for not making it when it didn’t go through. We called this store asking why we never received the pizza and when we realized it didn’t go through, asked what we should do next because it didn’t go through. We knew it was a website issue not hers. We discovered this was a General Manager btw and she went off when we asked. She kept blaming us that we didn’t order the pizza, that she didn’t receive it on her screen so she wasn’t giving us the pizza for free, the website wouldn’t make that mistake, etc. We were not rude with her from the start but she was super defensive and super rude from the jump. We just wanted to know what to do about the website not taking the pizza on the order. She was just really rude for no reason and I understand being frustrated but it’s not an excuse to go off on customers that weren’t being rude or hostile with you to begin with. We were even more disappointed to find out that this woman was a general manager and it’s embarrassing that she talks to customers that way. She needs to do better. We just wanted help/asking a simple question about what to do when the website messes up. Definitely feel bad for her employees if she talks to her customers that way.

Our first time trying Domino's Pizza what a great experience! We ordered everything we wanted and the price was good everything was cooked perfect it was hot and fresh and the staff was very nice. Will be a once a week dinner option for sure😋. The only complaint is a corporate one the amount of apple dip.

If I could give 0 stars I would. I ordered 2 pizza's using the online app. I also used the 7.99 coupon. It was any size pizza up to 3 toppings for 7.99. The one pizza they got right the second pizza they got wrong so I called to get this fixed and to have them meet me at a hotspot. I called and spoke to John the manager, he gave me excuse after excuse. Why on earth would I pay $30.00 for a pizza I can't eat? The phone Went dead I'm so mad over this. I called back and spoke to him he said the best he could do is give me a free pizza next time I order or come back into the store and pick it up. So my 85 year old grandpa drove all the way back up there.This will definitely be the last time I am ordering from Dominos again. I don't appreciate the excuses or getting the run around and being spoken to rudely by there manager.