Braum's

Braum's has delicious and affordable food. All their meat and dairy come directly from their farm in Oklahoma. All Braum's stores are within a certain distance of the farm, that way they can ensure fresh meats and produce. I had breakfast with my Grandson at the location on Western this morning. We had sausage and pancakes and they were delicious, better than going to Waffle House or McDonalds and they were a much higher quality of food. The location on Western is clean, restrooms were clean and the staff was friendly. From what I saw, most of the staff are still wearing masks. I highly recommend Braum's.

My family and I went to this Braums location tonight and it was horrible from the get go. As soon as we got to the drive thru speaker my wife ordered her meal and waited for a second with no response so she started ordering my meal. The girl finally comes on the speaker and was like I got the one meal but what was the drink. Needless to say my wife had to reorder everything. Now, my wife ordered a bacon cheeseburger and I ordered a double cheeseburger with Mayo and ketchup. My kiddos split the chicken strip dinner. We get to the window and pay. Get to the second window and the 12 year old opens the window and hands out the 1 drink and one of our shakes. Never spoke a word. Then he tosses out the food and finally acknowledged our existence. My wife was like we are missing a chocolate shake. Instead of just making the shake he asked us to move forward out of the way and they would bring it out to us. Ummmm ok that doesn’t make any sense. Finally got our full order and drove home. Once we got home both the burgers were wrong, my wife’s burger didn’t have bacon and mine has the smallest amount of Mayo known to mankind and no ketchup. The chicken strip dinner had the tiniest pieces of chicken as well. For what we paid for these meals we definitely got jipped. Braums used to be really good. Now it’s going down the drain like everything else in Amarillo.

Our food was fresh and hot. I had a chicken club sandwich and my grandson had a chicken strip snack. My only issue was that my peppermint milkshake had zero pieces of peppermint in it. The flavor was good, but the peppermint candy really makes it. Plus, the consistency was a little slimy? Not like real ice cream and milk mixed by a blender, but more like soft serve. I wonder if they used vanilla yogurt plus flavoring? Not sure. I didn't finish it, though.

The braums on soncy is on their game! Best in town but this location I will not be be going back to. My fries were not fresh they were cold and old. I ordered two orders of bag of burgers and half the burgers the buns were burnt. And the entire meal was not satisfying at all. I will keep my business at the soncy location!