Hibachi Express

Called and asked if they deliver. Was told they do through door dash. As much as I hate that site, I tried anyway. DoorDash says they are not affiliated with this restaurant. This is the 3rd time I have tried to get something delivered from this restaurant. I will NEVER try again. Lost a very loyal customer. Oh, and word of mouth goes a long way.

I have been going to this restaurant for many years! I have noticed recently, that the food is not that good! My granddaughter treated me to dinner yesterday. I had suggested that we go to Hibachi Express. The food was terrible. I had ordered the Hibachi Steak and Hibachi Shrimp. The steak tasted like and looked like it had been sitting out for hours.

I went back to Hibachi Express on Wednesday 1/12/2022 to straighten out the situation about my food being terrible! The people that were there at the time, did not know what I was talking about. Even though the response to my review that was posted online for me to come back in, so they could make it right! I even showed the lady my review and the response to my review! Which she took pictures of! The male looked my phone number up in the computer/register to see when I ordered last, even though I told him that it wasn’t in there. Because I went in the store to order! They both asked me for a receipt, even though the lady said that she remembered me! One of her comments to me was, “if you don’t like my food, you don’t have to come back”! She definitely doesn’t have to worry about that! Besides the fact that their food was terrible! They were very unprofessional! The male employee said that he doesn’t handle the reviews, somebody else helps him with that! He said that he wasn’t there on 1/12/22 when I went there to straighten things out! I wasted time and gas going there to handle something that was clearly lied to me about being handled!

The best of the best around Harco!!! Everytime I go I get the hibachi shrimp and chicken teriyaki with fried rice and vegetables with yum yum sauce omg y'all are gonna be like how is it that good?!?! Truly the best Chinese/japanese food ever!! Also, best prices you can get! Trust me you will be full by the time your done!