Tim Hortons

Wanted their pumpkin spice latte but with almond milk, lactose, and they only use regular, disappointed. Had their pumpkin iced coffee instead which was ok and I also grabbed a regular coffee to go which was really good. Added a muffin which was nothing to brag about and my total was a little over $7 which is pretty good.

I have bought coffee at this place since it opened. Even though the food is inconsistent and usually not very good. I like the coffee. Today, in the pouring rain I was in their drive thru. I asked for a coffee and egg bites- rolled my window up 3/4 because I was getting soaked. She said she was out of the egg white- I said ok. "Skip those I will just take the coffee. I will meet you at the window it's pouring the rain" I rolled my window back up and drove around. A "manager" was cussing me turned to the side. She kept looking at me and saying things that I won't repeat. I asked "are you talking to me?" Confused. She proceeded to scream and yell and tell me to never come back!! I said ate you the manager? Her answer "yes!". Then she starts to scream at the cats behind me- sorry she won't move this %$#% is rude! I am in about shock.

We stopped in last Tuesday on the way through to VA to visit family then again on the way back home. I have had TH in the past mostly in Canada and was happy. This is my first visit to a TH in America and was disappointed a little. The first visit on the Tuesday before thanksgiving around 5/6pm the place was clean, and even though they were out of the donuts and timbits I like the coffee and a sweet young lady that took my order had me wait one minute while she went to the back and put together a fresh Boston cream for me which was the best thing with its fresh warm chocolate. HOWEVER, that second visit was exactly 1 week later, the Tuesday after thanksgiving, at around 4-4:30 pm, the young blonde girl that took my order was incredibly rude. I’m looking at the menu and she’s yelling what do I want, I tell her a medium peppermint mocha latte. She is frustrated and asks again to be clear what I want. I repeat again and she says yea is that coffee or hot chocolate. I of course inform that latte is coffee and that’s what I’m ordering. She’s rude to her colleague as well who is trying to help her pack the order. I also order an iced vanilla latte both drinks I typically order from Starbucks and watch it be made. There’s no comparison in the quality of the two coffee shops. But I do enjoy the brewed coffee so I also go a box of k cups and bag of coffee. The timbits, at least at this location, are housed in a stand without a door that allows flies inside! Honestly, after that second visit I will just stop at a starbucks bc for the price that is similar to Starbucks I expect the quality to be representative. It was not, but I understand this may not represent all locations, watching everything for drinks come from a box including premade foam is disheartening.