Taco Bell

Nothing about taco bell and most of their constituents are living up to their standards in the past. Lack of effort and slow service most of the time. If you're lucky you'll get good people working and have a decent visit. Don't expect it. I do believe that fast food is a great solution for many people and workers should be prouder of their service.

I am not happy. Don’t go here. First of all the last 3 times I ordered nacho fries they didn’t even season them. At all. The last two times me and my boyfriend went through the drive through they forgot some of our food. And today, 4/10/22, I just went through the drive through and they forgot my nacho fries and my extra cheese for my nachos that yes I did ask for cause they NEVER care to put a full amount of something on anything. So I go back through the line and said “I just went through and I didn’t get my nacho fries or my extra cheese for my nachos” she goes “oh we don’t put extra cheese on the nachos” okay.. then give it to me on the side that’s what I ordered. So anyways she told me to pull up to the window. So I pull up to the window and she’s laughing before she opens it. And a guy comes up, holds up my nacho fries and the seasoning and shakes it on there in front of me and goes “just to show you we are putting extra seasoning on your fries” In the most sarcastic and smartalec way. Very rude and un professional. And all of his little employees were laughing in the background. So I snap and go “yeah good thanks because the last three times I ordered them they were actually freezing cold with zero seasoning at all what so ever not to mention this is the THIRD time you guys forgot my food that I come here and pay for.” Very insulting and not okay.

I don’t understand or know if Taco Bell doesn’t require hair nets or at least hats to be worn any longer, but they should. Once I arrived home with my food I found 3 king black hairs in my Nachos Bell Grande. I am not grossed out by much when it comes to food but I should not have to shave or give my food a haircut before I eat it. Since the cost of your food went up I would expect the service to be better also. Do better Taco Bell.

I'm driving from West Michigan to Southern Tennessee and I stopped at this Taco Bell for a break and honestly, I'm impressed. They were polite, the place looks clean, the drive thru was fast and followed COVID guidelines...and honestly this is the nicest packed box meal I've ever gotten. Props to them, they're on top of things.