Buttermilk Sky Pie Shop

There are certain guilty pleasures in life that really should be free from guilt. Picking up one (at least, and probably more) of the amazing pie selections from Buttermilk Sky Pie Shop would definitely be splurge-worthy. You will find big pies (9 inch) and small pies (4 inch) in varieties including key lime, peanut butter, coconut cream, pecan, apple and the unique "I-40" (see the website for complete descriptions of all pies). On this visit, I bought a small chocolate cream pie and a spiced apple custard. Always delighted to stop in for a rewarding treat. Great for any holiday gathering.

As newcomers to the state, this was a very poor first and last impression. We walked in and weren't acknowledged at all. I walked over to check something else out, and the people behind me were immediately given attention. I was very excited to try these pies, but because of this I will steer clear. They seem to be picky about who they serve. Customer service is clearly down the drain these days. This shop wasn't anything truly impressive, either. I will never recommend anyone to try this company based on customer service alone. Horrible management, no respect unless you look wealthy clearly.

Love the I-40 pie! It’s everything I enjoy about a pecan pie combined with one of my favorite desserts, a seven-layer bar. Pecans and chocolate chips and coconut? Can’t go wrong. (Also really appreciate that all their pies come in 9-inch sizes to share or 4-inch sizes for sampling. Such a great idea.)

The pies are amazing but as others have stated, the customer service at this location is beyond stale and dry. They give you the look as if you’ve just walked in before closing and don’t want to serve you or like you’ve ruined their peace and quiet. I’ve experienced this several times at this location. I love the Kingston Pike location’s customer service better but Turkey Creek is closer to me.

Rude. Walked in wanting to get some sweets for myself and family of mine. The lady behind the counter didn't acknowledge us or even say hello. Just was going about her business. Other people walked in and then the lady came out and acknowledged others even though we were there first. Sadly places like this exist where they pick and choose their clientele.