Penn Station

Stopped in for take out for three of us. Service was fast and efficient, they even brought my chips to me when I left them on the counter. They could be friendlier, but they were busy on a Sunday afternoon. I had a small Reuben, Kristin had a cheese steak, and Meredith had turkey and provolone. The sandwiches were served fairly quickly. If you are looking for a quick bite, the small makes a nice snack, but only a large will only satisfy a big, hungry fella. The freshly cut fries were cooked to perfection- hot and delicious. The bread is dense, like a fried yeast ball. and the meat needs more seasoning. Not the best, but not the worst. If you found this review helpful please click like.

I’ve really wanted to like this place, but it just misses the mark. Our first visit when they opened was good, but it’s gone down hill since. Tonight, I ordered subs and fries for my family. Subs were so so, but appear to be WAY smaller than they used to be. Two large fries, which used to be an overflowing bag full, was barely enough for 3 of us. As the picture shows the cups weren’t even full, and the fries were cold and appeared to be the leftovers. And those fries cost $13. Never again.

So tonight I decided to try something new at Penn Station. I'd previously only had a Reuben or cheese steak sandwich. So I saw the Dagwood and thought all those meats sounded good. So I ordered a grilled Dagwood with Mayo and mustard. The nice young man behind the counter verified that I wanted Mayo and mustard only. Yes I said. So my families food comes out slowly, one sandwich at a time. Mine is last by about 5 minutes. Low and behold it's a bun with only Mayo and mustard. I asked if he really thought I paid $9.49 for a bun with Mayo and mustard, yes he said. To his credit they remade it with all the meats listed as I thought it came. Lesson learned.

I dont think they've got it figured out yet I might wait a few weeks before eating here. Not good. Update... tried again after a few weeks. Don't order online and expect to be ready at that time. Plan on an extra 15 mins. Final review. I don't think any amount of time will help this place. Came in late lunch. Not busy. Still 25 mins from order to food. I wish I had a picture of my wife's face when her Philly came out. It was so sad. I'll post the Philly instead. $34 for 2 subs, 2 drinks, and 1 giant fry. Somebody open a good sub shop in this area pleaaaassssse!

I could not believe how rude the service was! He bagged my cold sandwich with hot fries. I asked if I could get them packaged separately. He said, "No, get out of my store! Do I come into your work and tell you how to do your job?". What a class act. This guy shouldn't have a job. I asked for his name but he said "Don't worry about it.". WOW.

I like the food but the service is lacking. It is understaffed but my biggest issue is I wanted to customize what I got on my sandwich and the guy kept interrupting me like he refused to do any customizations. So I ended up with basically the standard sandwich with all the stuff on it without getting what I really wanted which would have enhanced the experience. I think that guy needs to go work at the DMV or something. He had the perfect "I hate my job and customer" surly attitude to fit right in...