Blake's Lotaburger

The service was pretty fast, but what I ended up with was a burger that had cheese & green chili on the top and, tomato, onion and green chili on the bottom below the burger. I've never had a Lotaburger with stuff on the bottom. It makes the bun soggy and ruins the taste. The fries were very greasy and soda was lacking flavor. The Lg Fry was like a Med and the Med like a Sm. I really like Lotaburger, but this location always seems to disappoint.

We recently placed a phone order and it was surprisingly very accurate and fresh. The young lady taking our order was very nice and the food was so good. We hadn’t eaten here for awhile due to all the bad experiences we had had with them before…but when you’re craving you give it a try again and I’m happy to say we were very pleased with todays visit.

1st time visit.... no cash taken...credit card only...not posted anywhere. Order was wrong the first time....asked for refund so we could start over...nope couldn't refund...reordered both orders. Paid for both. The girl in the red shirt at the register was rude and didn't really seem to care. We recieved the second order...waited another 10 minutes for that original order because she failed to turn it in....the lobby was extremely dirty. Sadly disappointed.

Ate takeout, yesterday. Burger was good! Weird thing was, you have to order by talking to someone at a call center. Whatever happened to calling the local store and speaking to a person? Well, I guess it relieves the workers from having to answer the phone. They did get my order correct, which was surprising.

This was a major disappointment. We were driving back to CO, and this was the last option to get some good breakfast burritos NM style. I tried to order iced coffee. During breakfast. "Sorry, we're all out." Really??? Fine, I ordered soda. They were out of both Dr Pepper and Pepsi, the two main sodas they offered. The service was incredibly slow. But the people working had no sense of urgency at all. Just taking their time, no rush for anything. We left and were on the road. My wife opens her breakfast sandwich. No sausage and no chile. So we go back. It took another 15 minutes to get her sandwich fixed. And even then, it wasn't a sausage patty. It was little tiny bits of sausage, and like a teaspoon of green chile. My burrito was about 99% hash browns and egg. Could barely tell there was sausage, chile, or cheese. I think one end of the burrito had a little, but the rest was all hash browns and egg. Definitely will not make the mistake of going back to this location.