Blackpool's Fish Factory

Blackpool Fish Factory was recommended to me by a friend. It was a very rainy day, and the cafe was busy. First problem was ordering. First you have to wait to be seated, then return to a counter with a table number to place your order. Its not clear that you order at the 'drinks counter' for table service order so it wasn't until I clarified with a member of staff that I went to the correct counter. The other is for takeout/takeaway orders. Clear signage could solve this problem. Fish (haddock)was good, and fresh and flakey. Batter crispy but flavourless, my hot drink never turned up. Service was prompt tho. The menu is extensive, not just fish, but burgers, hot dogs. Almost a complete classic English 'greasy spoon' menu, with a fish theme. Would I eat here again, yes, but I'd order a regular fish rather than small. Sauces/ketchup was in a refill container and watery/cheap, and that was a big dissapointment. Atmosphere, it's a large restaurant, and very popular, but let down by a few points. I didn't use the facilities but it looked like the restaurant was all ground floor including toilets.

Sevice was very slow/poor we went in as a group of 3 familiess all paid and ordered at the same time sat down and waited 30 mins for the first meals to arrive, some of us had finished our meal before 1 of the families meal had arrived we had to go back to the counter and ask about the delay and was told they had forgot the other meals so had to wait even longer for them to preper and serve.

Food was quite nice and only a 3-7 minute wait depending in capacity when eating in, I have ate in here twice and both times there has been a decent amount of staff working and it has always had a nice quiet atmosphere as well as nice decoration and design. The only slightly bad thing that the prices are a little higher than normal (ranges from £2-8) but for Blackpool prices it is still decent. Would go again!

The food is always really nice. The small fish and chips is just the right size. This is the only place we eat in when we go to Blackpool. The staff are always really friendly. We always order the mall fish and chips, bread and butter, mushy peas and gravy. Once you have paid for the hot drinks and you want another they are refillable and they are free. You can have as many hot drinks as you want for one price. We have visited this place about 8 times and will keep going back.

My family and I have visited this fast food chain 3 times now. The two times we have chosen to eat in have been good experiences. Once food has been ordered and paid for directly at the till, there is only a 5 minute wait for the food to be served to your table. That's when the place is at 50% capacity though, so service could be slower if it is full. Prices aren't too bad and the food is decent enough to eat whilst resting part way through the tour of the illuminations. Decent amount of staff too.