Burger King
1813 North Keyser Ave, 18508 - Scranton
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The buns are stale for the hamburgers, I asked for extra tomato and gave then back my sandwich but they wouldn't take it and fought with me over it saying it's not what I asked for when it was clearly on the receipt. They ended up giving me another one, I didn't want another one. I asked the manager why so long of a wait in the drive thru and he clearly started complaining he has no staff and corporate wouldn't send him any help. He was batching about his rate of pay and he didn't need this job. That's not my problem.. I just wanted extra tomatoes..won't be going to this one again
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gave my partner in crime, cracker jack, his very own jr bacon whopper **add cheese** (this is important later) and I am deeply saddened to report CJ opened his special birthday surprise to find they had neglected to add his favorite signature whopper sauce. Now my kitty CJ has been a loyal subbject of the kingdom of Burger for almost all 9 of his kitten lives LOL but this visit to the castle has to unfortuntely be chalked up as a blemish on CJs birthday legacy.
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By far the longest way I have ever seen in a fast food restaurant in my life Is chick filet moon's faster than this sat at the drive thru for hours
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Took FOREVER for someone to even take our order!! And there was literally no one there!! Meat was cold and red in the middle. This BK is the slowest. It's like they are too busy talking to be bothered to actually do their jobs.
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They have a bunch of kids working there didn't take my order all you here is them cursing at each other over the mic smh then the food be cold they need responsible lol working there
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John the manager and his crew were great even tho they were busy still had good customer service and the food is great thanks bk
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This burger king is really struggling, it seems the workers are really trying, but management needs to do better and its quite ridiculous they needed their machines fixed for a week and a half. The CREW IS 5 STARS, Management is 2 stars.
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This location used to be the best in the area. Just recently it went down the drain. Wrong orders, bad attitude, slow service.
March 2022 update - and now the dinning room is closed due to staffing issues.
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