Ash & Elm

Heard about this restaurant for a while now, only managed to try this during restaurant week. The food didn't disappoint, the pity is we ended up sitting in the hotel lobby setting instead. Not quite sure why the restaurant is closed for seating even though the kitchen is functioning. Particularly like the soup and the dessert, which has multiple layers of tastes and a surprise within. Beef was tenderly braised and the sauce was on point. Wanted to give a 4.5 stars instead because we are not seated in the restaurant for the full experience, but service was impeccable still.

Very affordable buffet breakfast (if you stay at intercontinental, it’s only $35 nett). A lot of variety of breakfast but it’s more western menu, such as your assorted pastry, English breakfast etc. Really loved how the fruit juice comes in bottles so you can take it back into your room to finish the drink!

Located near the entrance of the bugis junction shopping mall from the intercontinental hotel. Very busy and bustling when we were there for dinner. The music was a little too loud and we had to constantly raise our voices. Might be we were seated under one of the speakers. A starter of bread with butter and olive spread was surprisingly tasty. Mushroom soup was very good, really enjoyed it. The pasta was delicious with very fresh seafood. It's taste was a little light but nothing a bit of pepper can't help. They also have a special menu just for kids. My daughter loved the tomato based pasta. Service was a little slow but it might be because of the peak hour.

Had dinner and breakfast here. Dinner came with a complimentary bread and butter as a starter. Charcuterie platter had an array of cured meats and tiny pickled veggies paired well with it, but the platter could be better if there wasn't too much oil. The grass fed black angus tenderloin steak was cooked to our expectation (medium done); it was juicy, tender on the inside and had a nice charred crust on the outside. The complimentary Breakfast was really generous in their variety and proportion. I would say this is slightly better than your standard hotel breakfast. The fruits, pastries and bread basket was too much and is just normal. Scrambled eggs were yummy, not over cooked or too watery. Both American breakfast and morning booster came with a freshly press healthy juices (radiance). They also offer more food such as fried rice, banana cake and red bean sesame ball. Overall, it was a good experience but slightly overwhelming in quantity. Staffs were friendly but communication could improve.

First time having a family dinner @ Ash and Elm. Nice ambience for a European cuisine. Was served by Philip and he is awesome. He recommended us some dishes and I must say his recommendations were awesome. He recommended Batalle-Spanish Duroc White Pork Rack, it was awesome and delicious. Everyone in the family love it. Thank you Philip for your awesome recommendation and you make our dining experience a wonderful one. 🙏 🙏 🙏.

Located on level 1 of Intercontinental Singapore hotel, Ash & Elm offers not just breakfast, lunch and dinner, but also brunch on weekends. This is also the breakfast venue when one stays in the hotel. Due to COVID, they offered only set breakfast previously. However, since 2 weeks ago, they started offering assisted buffet. I would like to commend Faith in particular for her good service. After a few visits, she remembers the customer's drink preferences and would ensure that the drink is prepared in the way the customer likes. Thanks also to the entire team for making our experience there a wonderful one.

Made a reservation before I headed down but the restaurant was quite empty with only 1-2 other groups of patrons when I was there, perhaps due to Covid-19. Thus, we were given prompt attention. Food-wise we were served with complimentary bread (bread is vegan) as appetisers, followed by the mains we have ordered. The only vegan options are 2 main dishes and a side dish. I can only speak for the vegan dishes and I found the pizza not as tasty as some of the vegan pizzas I've tried elsewhere that are much cheaper. However, I was quite surprised that the portion is quite big as I have seen some pictures of other dishes and they are usually small. The restaurant was very kind to cater for birthday celebration, with a complimentary cake. It's quite expensive to eat there, with most mains costing above 20 dollars. I don't think I will be back again given the lack of food options. I would give 3.5 stars if I could mainly due to the expensive food (I'm not sure what I'm paying for as I didn't think the taste was worth the price) and not having enough vegan options, but have to round down as I can't give half a star.

Christmas Dinner at Ash&Elm In summary, the food was fantastic but service was abysmal. I have never encountered such a low service quality for the price I pay for a Christmas dinner. 6 course dinner took 150 minutes which means course took 25 minutes (we took 5 min to finish the food and waited 20 minutes for the next course). This cycle is repeated for another 5 times. Guests from other tables seems to feel the same too. Ordered a bottle of still water and most of the time, we were pouring for each other (I did pay for service charge ,😑). Also, I had to walk up personally to the person to request for our champagne (was in the menu and should have been served during the appetizer). The food was amazing, Alaskan king crab salad has a touch of spiciness but was not overwhelming. Freshness of the crab meat is a delicious start to the dinner. The Halibut, Turkey and Beef were also cool to perfection, the taste was very balanced and even the Turkey was tender. A lot of effort was put in by the Chef. If not for the poor service, this could be a very deserving restaurant because the food was really very good. Service rating: 2/10 Food rating: 8/10 #ashandelm #christmas #dinner #badservice #beef #halibut #turkey #crab #simonreview #foodreview #food #singapore #bugis #intercontinentalsingapore