Sonic Drive-in

With much reservation, I stopped here on the way home, hoping to get a decent order of chili cheese fries. I only eat at Sonic’s about once every couple of years, mainly because the quality has declined since the 90’s. However, Ms. Ada is a great example of what a manager should be! She prepares your food as if she is preparing it for herself (her words). My fries were so good that I had to call back and get her name for this review! If every Sonic’s had management like this, who strives for excellent customer service and quality preparation of food, Sonic’s would crush the fast food industry…I’ll definitely be back soon to see Ms. Ada…she’s truly a gem with such a beautiful spirit!

The night manager (I should have caught her name - but I'm always there late and don't want to hold up the line from closing) at the Sonic on Bellaire Blvd in Richmond on 11/29/22. She made our night with a blessed birthday oreo blast! This wasn't the only time I've met this wonderful, cheerful, awesome person so late at night. She's always greeted me with a smile and kindness. So, thank you Sonic for having a wonderful person working for your company and help make my spouses birthday night a great end!!!

I went here about a month ago when apparently there were some staffing issues and Jonathan worked solo. Even with all the pressure, he was polite and delivered orders with a smile. One customer was very rude and cursing at him and he was still very professional to him while explaining the situation. In this pandemic, staffing everywhere is a nightmare. Be nice! Be polite! People are trying their best with the hand they are dealt.

Great place to stop by to get a nice treat! Everything is great, from the hand crafted shakes to the chicken tenders. This location never disappoints and is my go to spot for a treat. They are quick and easy and I am out of there in minutes. The workers always have a smile on their faces and thank me for stopping by.

OK SONIC, you never cease to amaze me and deliver the best customer service always exceeding my expectations! Miss Rose, Ada, Mia and Divine totally has it going ON! Each time we come back the crew is on top of it! They continue to keep the tradition of making specialty custom drinks for us old-school loyal Sonic fans that keep us coming back! We love our Orange Creamcycle Slush and Miss Rose, Ada and Mia know just how to make them and they are phenomena, every time we drop in and order from them!l They truly are in top form bringing back memories of the old-school carhops from back in the day! Keep it up SONIC (and Miss Rose and the crew) and we'll keep returning and telling our friends!