Kfc

4415 Western Avenue, 37921 - Knoxville
American
★★★★★ ★★★★★
70/100
3055 recommendations

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70/100
Sluurpy Score
3,055 total reviews
Tripadvisor
1.0/5
2 reviews
Google
2.9/5
546 reviews
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4.0/5
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Contact Information

📞 Phone: +1 865-523-3826
📍 Address: 4415 Western Avenue, Knoxville

🕐 Opening Hours

Open now Closes at 10:00 PM
Monday1 10:00 AM - 10:00 PM
Tuesday2 10:00 AM - 10:00 PM
Wednesday3 10:00 AM - 10:00 PM
Thursday4 10:00 AM - 11:00 PM
Friday5 10:00 AM - 11:00 PM
Saturday6 10:00 AM - 10:00 PM
Sunday7 10:00 AM - 10:00 PM

Google Reviews (8)

M

Matt Fields

4 months ago
★☆☆☆☆ 1/5
I don't know where to start this review. I ordered extra crispy chicken and got what looked like refried original recipe chicken the tasted like the oil was overdue a change by at least a week maybe more. The oil in the bucket was dark and burnt. The potatoes were dry and old with very thick gravy. The biscuits were not edible because they had been in the hot box for awhile. I was supposed to get fries but they did get put in the bag. It would not been worth the drive back to get them. At least the cole slaw and chicken strips were fresh. This was definitely the last time I will waste $32 at KFC.
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T

TaShae Duncan

2 months ago
★☆☆☆☆ 1/5
The is the most unprofessional fast food restaurant I have ever been too. I make a online order to KFC. When I get there they say they are closed which understandable. But when I started asking what I can do to get my money back the girl on the speaker doesn't not say anything, so I go to the window and knock on the window. THE LADY JUST STOP LOOK AT ME AND THEN WALK CLEAN AWAY! I WILL BE CALLING CORPORATE IN THE MORNING !
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S

Sheila Lappin

3 months ago
★★☆☆☆ 2/5
KFC has become outrageously expensive. As if that isn't bad enough, I must hold up the line of customers to check the accuracy of my order -- or else I have to drive back for replacement. That means sitting in a long line again, then checking the (hopefully corrected) order while hungry people sit behind me. Between the prices, and the problems with accuracy, it's taken away my appetite for KFC.
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B

Ben Moser

2 months ago
★☆☆☆☆ 1/5
This KFC needs to pay its employees more and/or get better management. This location has been understaffed for months and constantly provides slow and, often, poor service. It’s disappointing that a potentially great fast food restaurant can’t get out of its own way here. The problems they are continually facing could be swiftly fixed if the franchise cared.
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C

Christopher Cook

3 weeks ago
★☆☆☆☆ 1/5
Went here June 17th 2022 at 3pm . They have had signs out front advertising their "Liver Lovers Meal" for a couple weeks before. I was excited cause its rare to find a KFC that still sells them. Drove across town specifically for the livers. No customers in the store but had to wait several minutes before we were acknowledged while employees chatted and ignored us. The manager finally asked for our order. I placed my order and she told me "We don't have no livers. That was just a limited time". I said " Why do you have signs out front advertising them?" She said " We just aint had time to go take it down ". (* remember, the store was empty). 2 days later, the sign is still out front.
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J

Jae

3 weeks ago
★☆☆☆☆ 1/5
This has to be the worst of the worst KFC you would ever want to go to. I went there maybe 5 times since I lived closer to this one for 3 years now and every single order has been messed up and something was always forgot. Then they have a phone but never pick it up. They cook on bad and old grease. They give you whatever chicken they have to get you out the drive thru instead of what should be in the box and the experience overall is bad.
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M

Michael Townsend

a month ago
★☆☆☆☆ 1/5
So I see online a Bucket with the name "Side Lovers" $22 and change. I would of ordered online but everytime I do and get there to pick it up they end up not having something. So I go through the drive through. Pay get food and drive home. When I start serving, It had 4 legs 2 wings 2 breasts. No thighs and ended up with no family size Cole Slaw. This place always makes mistakes. I went back to get my cole slaw, they take an attitude and offense of you trying to get what you pay for. Then I mentioned they over charged me and showed my receipt. They say if you order at the store location the prices are higher!! Really?!. Then they said move car forward and they would bring me out my cole slaw and give me two thighs. They gave me two single sides of cole slaw not a Family Size I paid for!! I was tired of dealing with woman at the window. And you can never get anyone on the phone fax always picks up. They have no care to honor KFC's Values Quality and Customers service.
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L

Lyubov Kuzmina

4 months ago
★★☆☆☆ 2/5
Disappointed. It was 9:40pm and the store closes at 10 pm. I wanted to order the chicken bowl but no one was answering me and when I drove by I see a lady already counting her change. Might as well changed your location hours to 9:30pm not 10 pm . That chicken bowl doesn't take that long to make at all usual tales 3 minutes. Please change your hours.
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