Kfc
409 N. Cedar Bluff Road, 37923 - Knoxville
American
Verified Dish
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Google Reviews (8)
I don't understand the low star reviews. I went here and had a pretty large order for an entire family. Was it instant? NO. Did they mess up my order? NO. Would I come back? ABSOLUTELY. Give how short staffed they are in todays climate, I think they did an outstanding job.
Google
Never got our food after ordering on the KFC app on 2-25. staff said he would leave a message with the Gm Kevin Wells, went back a few days to get our order cause didn’t have any time before that. Manager said they didn’t know what I was talking about and to call the 1-800 number. Either fix the app where if you’re out of stuff or communicate better amongst the staff. (Wish I read the previous reviews before coming here, this place seriously needs to step up their game)
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Google
This location needs to be closed. I have ordered from here on four separate occasions, weeks/months apart, and every time they are sold out of everything I order which is…. Chicken mashed potatoes coleslaw… not like we order anything crazy. Don’t know how you’re Kentucky fried chicken and don’t have fried chicken. And this is during normal to early times, not right before they close or anything. I recommend finding another location.
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Google
Would’ve been 5 stars but I don’t like it when they take your Visa card and walk off. They should never leave window with that. Will definitely keep an eye on my bank account.
Google
I ordered two number 1 meals for drive thru, but they only give me 1 order. I found it when I arrived at home. I called them, and they won’t refund me unless I come back the same day with receipt and meal, and won’t accept me for coming back later for another day. It is too late in the evening and it does not make sense for me to drive back for the KFC’s mistake. I will avoid this place in the future.
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Google
This place is ridiculous. I placed an order online and then was told that I had to wait in the drive thru to pick up my order. I understand that places are short staffed, however if you are able to make orders online you should be able to pick them up without them being cold. I know nothing will be done about this because customer service is non exist at this time.
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Google
Everything about the restaurant and it's food is absolutely nasty. I have no idea how they stay in business. Everyone I know who lives in that area will tell you the same thing. Most of us end up going 25 minutes out of our way to the KFC in Lenior City for our meals. The difference between the two stores is like night and day.
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Google
The drive thru announcer was rude. It took 20 mins being held at the speaker. They didnt have half the menu available. This will be the second time being to this location and this happen. Plus they keep all doors locked to dining area. I highly recommend not going to this lication in Cedarbluff.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Chesapeake's West Knoxville | 86% | 4.6/5 | 4.5/5 | 2,342 |
| Copper Cellar Restaurant | 86% | 4.4/5 | 4.5/5 | 1,047 |
| Connors Steak & Seafood | 91% | 4.8/5 | 4.5/5 | 6,345 |
| Calhoun's on Bearden Hill | 85% | 4.3/5 | 4.5/5 | 1,404 |
| Brown Bag | 96% | 4.7/5 | 5.0/5 | 838 |
| Yassin's Falafel House | 91% | 4.7/5 | 4.5/5 | 685 |