Subway

Waited for about 10 minutes for the worker to come back from a bathroom break. Okay, that’s fine. Then she comes back with a major attitude, slamming stuff, mumbling under her breath about how she can’t get anything done. Refused to go get more Mayo even though her bottle was empty and continued to bang it numerous times trying to get maybe half a line out of it for each sandwich. Zero hygiene practice. Place was filthy. Trash cans over flowing. Hardly any bread. Gnats everywhere around the soda machine. Lids, straws, napkins all empty out front but she had bags and boxes of them piled behind the register. As soon as we got our food she then goes outside for another 15-20 minutes. People coming in and out, Walmart associates yelling for her, people getting fed up and walking out because she took so long. Then comes in after everyone gave up trying to get food, she comes back in and sits with her “boyfriend” at the table and continued to sit and talk for another 20 minutes. You can’t complain about everything being messed up when you flat out refuse to do your job. I worked many years as a manager for subway at another location and this was hands down the worst I’ve ever seen. Do better people.

I ordered 4 sandwich only one was right but the bead was so hard I couldn't even eat it so there went $30 I could have went and got something better than just meat and bread on the grill there was rude and looked as if she didn't know what/how to make a sub yes I understand it's hard but it's not rocket science to make a sandwich that I am telling you what to put in front of me and I even order on the app so I can watch as she is bad mouthing people that order online just to let you know subway I will not be coming back to two locations of yours

As far as Subways go, this has got to be one of the best experiences I've ever had. In general, a vegetarian subway sandwich is reasonably basic and while my sandwich was one of the best subway sandwiches I've had, my comments are more focused on the customer service. There appeared to be one person at the store and she managed everything extremely well. I saw a variety of persons come in with unique needs (thick accents, people with kids, etc) and in every case the very professional attendant listened, ensured that the customer's needs were taken care of and was extremely pleasant while doing so. Subway is fortunate to have an employee like this. She is definitely an example of great customer service. I would come here again.

DO NOT ORDER CATERING FROM HERE. What a joke. My catering order never arrived. Once it was 1 hour and 15 minutes past delivery and no one answered the phone over the course of 45 minutes when I was trying to get ahold of them, I cancelled. To make it worse, I placed this order a week ago and got an additional confirmation email the day before the catering was due.

Worst subway in Knoxville The workers don’t even bother to put on gloves or masks, even after I saw one touching his hair he didn’t even bother to put on gloves until I told him and the lady with the red hair had her mask down started coughing and didn’t even pull it up and got angry because I ask for a new sub. The place is always dirty and closes early because they are understaffed. They have the worst people working there it’s a waste of labor. They also make you wait incredibly long because they aren’t even trained well.