Sonic Drive-in

Absolutely, unbelievably terrible service. We ordered 3 supersonic double cheese burgers to go. Get home and they are all singles instead. Check the receipt and they charged me for doubles. This was after waiting in line for 30 minutes with only 5 cars ahead of us. It’s such an ridiculous situation.

Customer service always comes shining through here....not. it is close to our house so we continue to give them a chance and we get let down time after time. Placed an app order for three drinks, no food at all. Go to location, check in, 50 min later and we finally get our drinks. Sonic, you can do better.

I usually don’t leave reviews on fast food places because I know the job is tough and people are underpaid. But honestly..worst Sonic I’ve ever been to. I’ve been a couple times and it’s not been terrible but this last experience was not good at all and I won’t be back. I went through the drive thru and ordered a large chocolate milkshake, nothing else. I got up to the window and the cashier told me my total was 9.26. I told her I had only ordered a milkshake and she took a minute and then told me my total was 5.12. I gave her six in cash and waited and after about 10 minutes she came back with my shake. It had about a 5 inch gap at the top between the milkshake and lid, basically the same amount you would get if you ordered a medium (I ordered a large and it wouldn’t have been that big of deal if Sonic wasn’t the more exspensive fast food option) She then handed it to me and shut the window immediately. I didn’t have my change. I waited for about 5 minutes thinking she would come back, and she didn’t. I eventually left due to the super long line behind me but I won’t be back. I honestly don’t mind waiting or it taking longer if the service/product is good but considering I left without ny change and over paid based on the product I got, it’s not worth the hassle.

I ordered lunch from this sonic, when I got it the fries and burger were completely cold and my burger was smashed down on one side which made the tomatoes, pickles and condiments hang out of one side of the burger which made it soggy. I asked for no onions because they give me heartburn. And guess what I bit into a burger full of onions. Whoever is making these terrible orders needs to be talked to or something because I just wasted my money on a soggy cold order won't be ordering again.

If i could give 0 stars i would. Pull up the the speaker box and get informed drive thru only okay everyone is having staffing issues. Pull the the drive thru and apparently sonic is discontinuing grilled chicken? Guess im gonna drive across town for it but still horrible experience 0/10 would recommend

VERY POORLY RUN! First of all we had to wait 25 minutes before our order was taken. Took Diamond 5 minutes to get the order right. Then another 27 minutes to get our food! We got a melted milkshake, cold tater tots, a sloppy burger, burnt bacon, reused burger wrapper and a LOT of onions when I asked, 3 times, for very light onions and mustard. But the hot dog was hot! When our food was delivered we asked for a drink carrier and was told sarcastically it will be minute for her to bring it back out! Also the entire time we was waiting there were at least 4 vehicles that waited in drive through and was honking to place a order. Several left. They were NOT that busy. There were 3 other cars in stalls and 2 in drive through when we arrived.