Jack In The Box

Whoever was working the drive thru at around 11 this morning was incredibly chill. Had a good attitude about him and was really attentive. I had a pickup order and he asked if I wanted sauces which no other location has done. He also asked if I wanted a specific flavor of their tea since the app only allows you to choose between sweetened or unsweetened. Again, never had that happen before. Dude needs a raise asap. The burger was tasty and the fries were hot and crispy. I haven't been to this location in a while and I had my doubts but they made me eat my words haha. I'll definitely be back.

Always double check your bags before leaving. Food was fine, if it weren't for the fact that I was missing 2 items off my order. I even checked my receipt to make sure I did not misspeak and say the wrong order, but I saw I was charged for food I did not receive. I even asked for ranch and the guy gave me ketchup in my bag which I did not notice until I got home; not a big deal on the sauce issue, but goes to show not only was my order messed up, but a simple request of sauce was too. Side note, it was not even rush hour when I ordered, so it was not like they were stressed from it being super busy. They were taking their time but were still simply incompetent; so make sure your orders are correct before leaving. Edit: They contacted me immediately the next day and resolved the issue very quickly and professionally. I did not want to delete the review above as it was my honest experience of what had occurred, but I genuinely am satisfied with the response from the regional manager and owner. Changed my original rating of 2 stars to the current 5 stars.