Red Lobster

Starting off with the positives. This location does have a call ahead option for their wait list When we arrived on a Friday night during peak dinner hours, the wait was estimated for only 15 - 20 minutes. We were put at the top of the list since we called ahead and only waited a few minutes to be seated. The staff was friendly and accommodating. The manager proactively came up to our table to address an issue. We didn't ask for her as the issue was being addressed by the waitress. This location is understaffed and looks a little run down. Lights were flickering above our table and I noticed another flickering in a walkway. It took a long time to get our food and the wait staff was constantly running table to table because they were behind. The manager was even pitching in. While we didn't expect great food from this chain, it was just okay. Our children liked the Chocolate Wave cake. I would say the experience is not worth the costs at this time.

Food order was accurate, and ready when they said it would be. The online ordering was easy, and the food was really good. I ordered the Monday special, endless shrimp which you can't beat. The Wednesday is a lobster tail and a sirloin steak, with your choice of two sides. Of course the cheddar bay biscuits. Dined there again tonight, I was seated directly, and the service was really good. Service was good, food was great.

We are out of towners. This was our second visit, in 2 weeks. We had the most delicious meal. Our server, Lisa, was just the best. We had her on our first visit, and requested her today. We are moving to South Carolina next week. I explained to her that she will be a wonderful memory of Tennessee. She is so professional, kind. The perfect person for this task. She will be missed.

Very DISAPPOINTED in my meal at Red Lobster! Let me begin with the fact that our server was GREAT, she was attentive and I have absolutely no complaints about her. With that said, the quality of food and drink at Red Lobster is below subpar compared to other restaurants in the area! Our cocktails didn’t have an ounce of liquor in it! I ordered lobster bisque (worse I’ve ever had), shrimp scampi and garlic mashed potatoes. I’m not exaggerating when I say the frozen garlic shrimp from Costco has better taste and I make a better pot of garlic mashed potatoes at home. I’m sorry for being so critical, but I just don’t see how this restaurant can survive in this market with such mediocre dishes. We landed in Red Lobster because all the other restaurants in the area were overloaded with customers with extra long wait times..we were able to be seated immediately at Red Lobster. We definitely didn’t get the quality of food for the price we paid! I’m done with Red Lobster!

Great server, Clementine was attentive and friendly. Food was great! I was however bothered by the gathering of servers and management gathered around my table to check on closing "chores". It was an hour before closing....I shouldn't know if servers still need to sweep, wipe down, or roll silverware. When you spend $140 on a rare date night.....I would sure like some privacy and quiet