Chick-fil-a

3063 Mallory Ln, 37067 - Franklin
American Fast Food
★★★★★ ★★★★★
88/100
3542 recommendations

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88/100
Sluurpy Score
3,542 total reviews
Tripadvisor
4.5/5
39 reviews
Google
4.6/5
2 reviews
Menu with price
4.2/5
1,144 reviews
Restaurant guru
4.5/5
2,244 reviews
Restaurantji
4.3/5
113 reviews

Contact Information

📞 Phone: +1 615-778-0055
📍 Address: 3063 Mallory Ln, Franklin

🕐 Opening Hours

Closed
Monday1 06:30 AM - 10:00 PM
Tuesday2 06:30 AM - 10:00 PM
Wednesday3 06:30 AM - 10:00 PM
Thursday4 06:30 AM - 10:00 PM
Friday5 06:30 AM - 10:00 PM
Saturday6 Closed
Sunday7 06:30 AM - 10:00 PM

Google Reviews (8)

J

Jeremy Greene

5 months ago
★★★☆☆ 3/5
Although I normally really enjoy Chick-fil-A, this location has gotten my order wrong multiple times now. The problem is when it's drive through I'm long gone before I realize. I attached a picture that you can see. Specifically the main issue I have is multiple times that I have received drive-through orders of nuggets they come in the wrong quantity always less than what I ordered. This one had six and a tiny crunchy instead of the eight that I paid for. The food is still Chick-fil-A quality but when you don't get what you order it's problematic. Again this is not new for this location which is why I felt the need to review it.
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Michael Baker

a month ago
★★★★★ 5/5
They were having one of those nights where they do baloon animals for the little people and were much busier than normal. Enough so that there was only one small table on the entire restaurant available yet, our food was fast and the line (inside) was short. As usual everyone was very friendly and polite. Kudos 👏
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J

James Hatcher

3 months ago
★★★★★ 5/5
Always a pleasure Chick -Fil- A ! Consistency and polite workers in the same place !! Absolutely unheard of these days! It is as refreshing as the food and the lemonade you make ! The reasons I go back are they have good attitudes , respectful , courteous and consistent. Honestly you guys are a great example that all other restaurants should follow as a business model. You got it going on Chick-fil-A! Thank you for closing your doors on Sundays to allow people to go to church that work for you as well ! Just another great business model other companies should follow! #Good Vibes and Good Chicken! That's right !
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Erika Archer

a month ago
★★☆☆☆ 2/5
Honestly, I love chick fil a but this was one of the dirtiest most chaotic and unorganized ones I've been to. They got our order wrong, the lady before us and then the next two while we were waiting on ours to be corrected. We ate in the restaurant to let the kids stretch their legs as we were traveling, but the place was just dirty. No clean tables, floors were sticky and high chairs looked like they had never been cleaned. The food was delicious but service and place just bad
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Angela Fuller

3 months ago
★★★☆☆ 3/5
So I never complain about chic-fil-a because they have the best customer service hands down! My experience this morning was different. The lady in the drive thru was boarder line rude....I get food and the coffee wasn't even half full I notice the cup was light but didn't really think much about it I was on my way to an appt so didn't look inside cup until I was at my destination. I made a change to my breakfast sandwich but the only thing that was suppose to change was my chicken from grilled to regular but the whole sandwich was changed to regular egg and the muffin was chard. I know we coming out of the pandemic stages and things are still slow and supplies are down but please don't ever compromise on your excellent customer service reputation. Will still frequent chic-fil-a of course maybe not this location for a while. Thanks.
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Riya Rana

2 months ago
★★★★★ 5/5
Customer service is always good and prompt mostly. I always order from here. Although, there have been times, where it has taken too long, they usually make things right. I almost always order from the mobile app. Make sure to take advantage of the mobile apps for pints and freebies!
Google
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Jacobi P

2 months ago
★★★★★ 5/5
Chick-fil-A is always great! Fast food, friendly staff.. Online-ordering is the way to go if you want less of a wait.. I've never been here and left disappointed! Plus... They're closed on Sundays!! 🙌🏽
Google
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Susan Nicholson

3 months ago
★★☆☆☆ 2/5
Must be the worst Chick fil A in business. Cars wrapped around the building.... Noone was outside taking orders or payment, cars cutting off cars and so disorganized. The restaurant was not open to go inside and with all that, the fries were cold. I never have understood how fries can be cold when a place is swarming with ppl. Horrible experience here today.
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