Cold Stone Creamery

Super friendly staff. They did a great job of listening to my requests and answering my questions about the cost and what I'm allowed to get mixed in. The ice-cream had plenty of what I asked for and it was quick service. Really good ice-cream. I will be visiting again. Miss Nikita has impressed since the moment we got here. 10/10

This has been our ice cream spot for over a decade. We visited last night, a Saturday around 9pm. It was crazy busy, the line was wrapped around to the cash registrar and despite how busy they were the employees gave great customer service. They stayed calm, cool and we're very efficient. Good job to the three employees at this location.

We have been going to this location for years and have typically been happy with the service and the food. However, the experience tonight was horrible. There were 3 high school students there but only one was really working. One person in line in front of us left because they were out of waffle cones. Another couple left because the line wasn't moving and we left because they ran out of milk to make milk shakes. You need adult supervision to be there at all times. If you run out of milk, empower your people to pop over to Publix to get more. Make sure you have ingredients available to make waffle cones. These are the basics of running an ice cream restaurant. We finally got our shakes at Steak and Shake. They cost less and they had plenty of ingredients available.

Please please do not waste your time & money going to this location. I ABSOLUTELY LOVE the Coldstone brand so I drove 25 mins just for this. I walked in it smelled like urine, it was not clean at all, the cones were old (the clerk couldn’t remember when they were made), the ice cream was so bad that we spent $20 on ice cream, drove 25 min to get it & ended up throwing it out. It even made my friend sick. DO NOT GO HERE! Look at the photo. I’ve never saw a Coldstone look like that.

This store is absolutely gross. The whole place smells strongly of urine. Everything was dirty behind the counter and the two employees I spoke with obviously didn't care about anything. I'm not even sure they even realize how bad things are. This place is an absolute dumpster fire, and I hate having to say that because I know this is someone's store and livelihood. However, that owner needs to shut the store down for a couple weeks, have the plumbing / HVAC system worked on, do a complete deep cleaning, and hire a new manager and employees who actually care about their job. This is by far the worst place I have ever taken the kids to get ice cream and that is incredibly sad.